VMware Tools Upgrade fails with vix error code 21009

On remediating virtual machines using the Update Manager, a number of VMware Tools upgrades would fail reporting the following: Error Upgrading VMware Tools vix error code = 21009 On investigation of vix error codes at https://www.vmware.com/support/developer/vix-api/vix16_reference/errors/errors.html there was error code reference for the above. So now it was time to look at the vmware.log file for … More VMware Tools Upgrade fails with vix error code 21009

Enabling Guest OS logging for VMware Tools

By default, VMware Tools will only generate logs where this a fatal error or if the service becomes unresponsive.  In order to gather information for troubleshooting VMware Tools you will be required to enable debug logging within the VMware Tools configuration file, as below: 1) Browse to the configuration file location as specified per operating system. … More Enabling Guest OS logging for VMware Tools