Error opening installation log file when attempting to install/uninstall software

I was recently attempting to uninstall an application on Windows 7 Professional when I received the below error message :

“Error opening installation log file. Verify that the specified location exists and is writable.” error when attempting to uninstall an application

This is apparently a known issue with the mentioned operating system and the workaround is to restart the explorer.exe process within Task Manager. This is due to the installer service attempting to write to ‘C:\Windows\System32’ and addressing the directory as a file.

To confirm, following a restart I was able to uninstall/install applications without experiencing this issue.

For full details see – http://support.microsoft.com/kb/2564571


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s